About Us

Situated within the village of Poulton-le-Fylde, we provide a wide range of medical services for local people, from acute problems to longer-term illnesses.

Image of a staff member smilling

Welcome to Queensway Medical Centre

We run a range of clinics for the management of long term conditions such as Asthma and Diabetes, and offer a wide variety of other medical services including Post-natal care, Steroid Injections and Minor Surgery, Childhood Vaccinations and NHS Health Checks.

The practice is a member of Lancashire and South Cumbria ICB, the organisation responsible for buying high quality, safe and effective health services to meet the needs of local people.

Practice Information

Parking 

Please do not park in the rear car park this is reserved for GP use only.

Please do not obstruct the driveway as access is needed at all times.

We have two car parking spaces at the front of the building these are reserved for patients displaying a disabled sticker only.

 

Military Veterans

As a practice, we are working to ensure the health needs of our military veterans and their families (a person who served 1 day or more in the UK Armed Forces) are given priority.

Telling us about your veteran status will trigger the transfer of your full medical documentation from the Ministry of Defence (MoD) to your GP and enable you to benefit from veteran-specific services, like prosthetics and mental health.

All veterans are entitled to priority access to NHS care (including hospital, primary or community care) for conditions associated with their time within the armed forces (service-related). However this is always subject to clinical need and does not entitle you to jump the queue ahead of someone with a higher clinical need.

 

GP Training Practice

We are proud to be a well-established training practice, helping qualified doctors, known as registrars, complete the final stages of their GP Training.

We believe that achieving and maintaining training practice status enhances the quality of the medical care that we provide at the practice. It also enables patients to see a wider range of clinician’s whilst allowing the surgery to benefit from the fresh ideas and approaches brought by young enthusiastic doctors. You can of course still elect to see your usual doctor.

We have been a training practice for many years and the feedback from patients regarding our registrars has been overwhelmingly positive. The doctors tend to be in the surgery for 12 months, becoming an integral part of the practice team and an invaluable resource for patients. 

 

Patient Participation Group (PPG)

Our surgery is proud to have an active Patient Participation Group where patients can voice their suggestions and concerns about our surgeries services. 

Join the Patient Participation Group

See Our Reviews

We encourage our patients to let us know about their positive experiences at our practice. If you'd like to leave a review, please do so on the NHS website

You can see what other patients have said about us here

Alternatively, if you've had a bad experience we'd also like to know. Please contact us and let us know how we can improve.

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Meet the team

Meet our Team

Our clinical team includes 3 GP Partners, 2 Salaried GPs, 1 Locum GP, 1 Practice Nurse, 3 Clinical Practitioner's, 1 Pharmacist, 1 Physiotherapist, 2 Mental Health Practitioner's, and 2 Healthcare Assistants.

We also have a team of receptionists who provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query.

Receptionists make most of the patient appointments with the GPs and nurses.

See our team page

Accessibility Needs

We want to get better at communicating with our patients and ensure you can read and understand the information we send you.

If you find it hard to read our letters or if you need someone to support you at appointments, please complete our Accessibility Needs Form below.

Accessibility

 Disability Access

 Accessibility Needs Form

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GP Patient Survey

The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice.

See our results

Our overall CQC Rating was: GOOD

The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.

SEE THE FULL REPORT